Voucher and Discount Terms and Conditions

GIFT VOUCHER TERMS AND CONDITIONS

Last updated August 15, 2024

(These T’s&C’s are also printed on the reverse of the physical vouchers)

AGREEMENT TO OUR LEGAL TERMS
We are M&M Luminous Haven ('Company', 'we', 'us', or 'our'), a company registered in

Australia.

We operate the website mmluminoushaven.com (the 'Site'), as well as any other related products and services that refer or link to these legal terms (the 'Legal Terms') (collectively, the 'Services').

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and M&M Luminous Haven, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by mmluminoushaven@gmail.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

  • Gift vouchers are valid until the expiry date on the voucher/letter and/or notice of discount.

  • Unused values will not be refunded or attributed to any transactions after the expiry date.

  • Gift vouchers can be redeemed against all products available at mmluminoushaven.com.

  • The gift voucher is only able to be redeemed at mmluminoushaven.com and cannot be redeemed through any third party.

  • Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.

  • If your purchase exceeds the value of the gift voucher, balance must be paid by cash, debit or credit card.

  • If you return any products you have purchased using a gift voucher, the balance will be credited to you as a credit note and is to be redeemed against subsequent purchases.

  • M&M Luminous Haven reserves the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value unless we suspect fraud in relation to a gift voucher.

  • The gift voucher remains the sole property of M&M Luminous Haven.

  • M&M Luminous Haven can vary or replace these conditions from time to time (including to introduce new fees).

  • Contact M&M Luminous Haven at mmluminoushaven@gmail.com for any enquiries relating to gift vouchers.

  • This gift voucher is valid for a single use only and will be deactivated upon use. Any residual amount will be forfeit.

  • All amounts printed on the gift voucher are in Australian Dollars.

  • In accordance with relevant legislation, any gift voucher purchased by the customer will have a 3 year expiry date from the date of purchase.

  • Gift vouchers or discounts not purchased by the customer and/or vouchers or discounts falling under a relevant exemption will be valid for a period of time as decided by the partner of M&M Luminous Haven by way of unanimous vote.

  • Gift Vouchers and Discount codes are not valid with any other offer.

  • Upon redemption / use of this gift voucher, the user agrees to the Terms and conditions.

  • The terms and conditions on this voucher do not limit any rights afforded to the user under relevant legislation

    These terms and conditions, whilst specific to gift vouchers and discounts, are in addition to the full terms and conditions associated with M&M Luminous Haven.